Rainbow, Texas
0 comments
100% full Not resolved

Ordered the 6 cherry bushes in April that are "PROLIFIC, JUST 3 PLANTS MAKE AN ORCHARD".....first shipment received end of May and it was an empty box with notations from PO on the outside that the box arrived damaged.I contacted company by email and phone multiple times and I was told it would be reshipped free.

Related: Gardeners Collection - Scam Artists!

I questioned a new charge I saw on my credit card dated the day I spoke with customer service about the issue because I was told they only bill the customer when the item is shipped even though the date of the charge was the day they supposedly reshipped the items. I called again the middle of June to ask them to just cancel the reshipment and refund my money. I was told the bushes had been reshipped and to get a credit, I would have to return the shipment. I received a tiny box yesterday dated the day I requested the cancelation with 4 twigs approximately 8 inches long....

in it......wrapped in newspaper with a "Cherry Bushes" tape......from Summerstone Nursery in McMinnville, Tn.....there were no roots or plants.........just a handful of dead twigs. These definitely are not cherry bushes and I have been charged for these dead twigs. Do not buy merchandise from this company.

I am including pictures to prove the trash I received complete with box and address and their own labels showing 4 cherry bushes.This is a scam.

Review about: Gardeners Collection Cherry Hedges Item 0080.

I didn't like: Lied about shipments, Not satisfied at all, Replacements also dead and wrong, Not at all what was advertised.

Review #867446 is a subjective opinion of a user.

1.0
Warranty
Turnaround Time
Discounts and Special Offers
Price Affordability
Product or Service Quality
Value for money
Website
Staff
Customer service
Diversity of Products or Services
Reason of Review / Monetary Loss Not as described / $48
Preferred solution Full refund

Had an Experience with Gardeners Collection?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Trugreen - Another Lawn Destroyed Trugreen "...They promised they would kill the weeds and get and keep my lawn green and beautiful. In actuality, what they did was kill all of my grass and..." Read more Gardeners Collection Cherry Tree Review from Uniontown, Pennsylvania Gardeners Collection "Sales Invoice #: 11010144Order Date: 05/20/16 Item:Product DescriptionQuantity3223 in 1 CHERRY TREE 3 to 5 FEET1 Order SummarySubtotal Tax $19.98Shipping and Handling. ..." Read more Trugreen - WORST EXPERIENCE EVER! Trugreen "Met with sales person April of 2016 and walked the yard. Assured me they'd take care of everything we were seeing and my lawn would look terrific. Extremely quick to..." Read more Gardeners Collection - Never received my order Gardeners Collection "I placed an order with this company on April 11, 2014 and my discover card was charged $36.89 on April 15, 2014. I have never received any item of..." Read more Rosewholesale - Did not receive package Rosewholesale "Placed my first order with rosewholesale on Feb 12th, 2017 and to date, May 23, 2017 I have not received my package. I have contacted them, opened several tickets but..." Read more Rockmart Paint and Body Shop - Negative Review with Mark Townsend Rockmart Paint And Body Shop "ABSOLUTELY STAY AWAY: I used Mark Townsend, owner of Rockmart Paint & Body to paint my classic car. On March 4, 2017 I brought my (el camino) to Mark for..." Read more I've made multiple purchases at DHGate, and do not plan to stop anytime soon! Dhgate "To date I have made just shy of 20 different orders, from a number of different vendors on a wide range of products. Each and every item has been described..." Read more Threads King - THESE BASTARDS CLAIM A 100% SATISFACTION GUARANTEE...BULL. Threads King "This company is THE WORST....run, don't walk from their website. I ordered a bra, they sent me a size A; I'm a D. It took an EXTREMELY LONG time- about..." Read more