Gardeners Collection - Order recevied NG

i received a box with dead branches, no packing slip, no invoice, nothing.

i emailed the company with my complaint and pictures of the dead items i received. i even got a read receipt from outlook saying the opened my email. after one week they still did not respond to my complaint, i contacted discover card.

discover card is in process of disputing charge and reversing the charges

this company is a total rip off. poor customer services. over priced items, extreme shipping charges and poor quality

as for the shipping i work in shipping logistics, a $35 shipping and handling charge on a package weighing less than 0.5 pounds is crazy

never going to use them again

BTW on Facebook their site now states "permanently closed"

This review is a subjective opinion of a user.
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More Review Details

Customer service
Discounts and Special Offers
Product or Service Quality
Value for money
Price Affordability
Diversity of Products or Services
Turnaround Time

  • What I liked
    • It sucked
  • What I disliked
    • Poor customer service
    • Terrible customer service
    • Not at all what was advertised

Reason of review:
all of the above
Preferred solution:
discover card is taking care of this for me
Monetary loss:
Product or service
Review category
Landscaping and Gardening
review #893163

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