i received a box with dead branches, no packing slip, no invoice, nothing.
i emailed the company with my complaint and pictures of the dead items i received. i even got a read receipt from outlook saying the opened my email. after one week they still did not respond to my complaint, i contacted discover card.
discover card is in process of disputing charge and reversing the charges
this company is a total rip off. poor customer services. over priced items, extreme shipping charges and poor quality
as for the shipping i work in shipping logistics, a $35 shipping and handling charge on a package weighing less than 0.5 pounds is crazy
never going to use them again
BTW on Facebook their site now states "permanently closed"
More Review Details
|Diversity of Products or Services|
|Product or Service Quality|
|Value for money|
|Discounts and Special Offers|
What I liked
- It sucked
What I disliked
- Poor customer service
- Terrible customer service
- Not at all what was advertised
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "While they were all very polite, the work done was far from professional. We asked for our existing patio to be re-leveled and extended and our old deck replaced with..."
- "I ordered the same fruit cocktail tree and a three in one cherry tree. They sent them to me. They did not look like much but I planted them immediately...."
- "I live in Spain & purchaced my 3rd chaisaw 3 years ago after disappointing performance from the previous 2 non Stihl models I owned. I spent quite some time in..."
- "I run an E-Commerce store targeting US demographic. Surprisingly in January my website got a Manual Penalty from Google (i got an email from Google regarding this) and in an..."
- "These types of operations routinely make unsubstantiated demands. They don't even know if it's the right person or if they even owe money. This office is connected to..."
- "Sold windows by a rep named Lazlo who claims he makes over 100k per year- Too much information. Upon our installation we were given entirely different storm doors than..."
- "I ordered a beautiful arrangement with a stand and a banner, I paid $108.92. What I received was wilted flowers, no banner and then when I called to complain, Avas..."
- "Im an insurance agent of 20 years due to anti-money laundering laws i'm required to take training on what to look out for and i'm sure these bank tellers take..."
- "I stopped in for my regular 3000 mile oil change and of course they did the usually upsale. Normally I try to do one additional thing each time, this time..."