Teaneck, New Jersey
0 comments
Not resolved

i received a box with dead branches, no packing slip, no invoice, nothing.

i emailed the company with my complaint and pictures of the dead items i received. i even got a read receipt from outlook saying the opened my email. after one week they still did not respond to my complaint, i contacted discover card.

discover card is in process of disputing charge and reversing the charges

this company is a total rip off. poor customer services. over priced items, extreme shipping charges and poor quality

as for the shipping i work in shipping logistics, a $35 shipping and handling charge on a package weighing less than 0.5 pounds is crazy

never going to use them again

BTW on Facebook their site now states "permanently closed"

Review about: Lavender.

I liked: It sucked.

I didn't like: Poor customer service, Terrible customer service, Not at all what was advertised.

Review #893163 is a subjective opinion of a user.

1.0
Website
Turnaround Time
Value for money
Customer service
Product or Service Quality
Diversity of Products or Services
Discounts and Special Offers
Price Affordability
Warranty
Staff
Reason of Review / Monetary Loss all of the above / $65
Preferred solution discover card is taking care of this for me

Had an Experience with Gardeners Collection?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Dimeo Farms - DiMeo lie to a six year old Dimeo Farms "Yes,, he lie to a six year old girl name Lola,,,she had six months of cancer treatments,,both of her parents took an early retirement to spend time with her,she wanted..." Read more Gardeners Collection Online Plant Orders Gardeners Collection "DO NOT ORDER FROM THIS COMPANY! I made a order back in February 02, 2012 and According to their website they will send the order Items according to the planting..." Read more Stonemakers - The back yard I wanted. Stonemakers "Hi, My name is Daniel "Rudy" Ruettiger I played college football at the University of Notre Dame. My early life and career at Notre Dame was the inspiration for the..." Read more Gardeners Collection Cherry Tree Review from Uniontown, Pennsylvania Gardeners Collection "Sales Invoice #: 11010144Order Date: 05/20/16 Item:Product DescriptionQuantity3223 in 1 CHERRY TREE 3 to 5 FEET1 Order SummarySubtotal Tax $19.98Shipping and Handling. ..." Read more Amtrak - Horrible customer service and dangerous employee behavior Amtrak "In an attempt to go on what started as a simple family trip from Chicago to St Louis round trip , I was treated horribly and had a nightmare of..." Read more I've made multiple purchases at DHGate, and do not plan to stop anytime soon! Dhgate "To date I have made just shy of 20 different orders, from a number of different vendors on a wide range of products. Each and every item has been described..." Read more Quality Screen - Broken after two weeks Quality Screen "Since I am unable to successfully solve the problem through contacting your customer service department via email, I’d thought it would be able to get an answer this way as..." Read more Threads King - THESE BASTARDS CLAIM A 100% SATISFACTION GUARANTEE...BULL. Threads King "This company is THE WORST....run, don't walk from their website. I ordered a bra, they sent me a size A; I'm a D. It took an EXTREMELY LONG time- about..." Read more