Aurora, Colorado
1 comment
Not resolved

About a month I ordered a "fruit salad tree" from the Gardeners Collection. According to the website, these trees ship at 3-4'. Mine arrived yesterday and is less than 10"!! It's amusing, the tag on the plant says "Product #3002, Fruit Salad, 3 -4'..." I've tried calling, have sent them email and no response yet. I really would just like to receive the product I ordered. My kids were so excited about this unique, quirky tree - this is just so very very disappointing.

I will wait for a day or two and if I still have no response from customer service, then I will file a claim with my credit card company.

Ugh.

Review about: Gardeners Collection Tree.

Reason of review: Bad quality.

Monetary Loss: $28.

Preferred solution: Deliver product or service ordered.

Had an Experience with Gardeners Collection?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
drlwalker
#1162127

So, after numerous attempts, I was able to reach customer service.They have agreed to send me a replacement.

Honestly, they have been much more responsive than I anticipated after reading the other reviews.

While I am sorely disappointed in the product I received, customer service has been very good.

When I receive the replacement, I'll post an update.

You May Also Like

Dimeo Farms - Buyers beware Dimeo Farms "BUYER BEWARE!!! I got my husband blueberry bushes for Father's Day from them. They were 10 a piece with almost 30 for shipping so it was 80 for 5 bushes...." Read more Dimeo Farms - DiMeo fruit farms knowingly advertise organic that he is not certified Dimeo Farms "I called DiMeo fruit farms wanting to order plants that are organic certified to start a pick your own on 3 acres here in Maryland. I check out their web..." Read more Dimeo Farms - do not buy here. Dimeo Farms "http://davesgarden.com/products/gwd/c/7646/ i only wish i had read these before placing my order with DiMeo Farms in hammonton NJ. I have the same complaints as everyone else posting on the site above...." Read more Gardeners Collection - I was shipped dead trees. Gardeners Collection "I ordered the same fruit cocktail tree and a three in one cherry tree. They sent them to me. They did not look like much but I planted them immediately...." Read more Amazon - Recurring Payments Amazon "I have discovered another way for big business to make money. I have been trying to get Chase to stop taking money out of my bank account when I have..." Read more Crystal Springs Water - STAY AWAY FROM DS SERVICES of AMERICA WATER COMPANY Crystal Springs Water "DS Services of America, or in this case Crystal Springs Water is the worst company on the planet. They have the worst company rating in the nation. Go check the..." Read more Mercari - They do NOT care about YOU Mercari "Please remember, the Mercari team does not give 0 F***''s about you, always know this. I (was) a seller. I sold tons of stuff. I wrapped my packages in pink..." Read more M. Michael Pacha et ses accusations frauduleuses d'argent Michael Pacha "Aux UAE (Emirats Arabes Unis) le fait d'tre hors du pays pendant plus de six mois conscutifs met fin automatiquement au statut de rsident. Mr Michael Pacha a quitt les..." Read more