Uniontown, Pennsylvania
Not resolved

Sales Invoice #: 11010144Order Date: 05/20/16

Item:Product DescriptionQuantity3223 in 1 CHERRY TREE 3 to 5 FEET1

Order SummarySubtotal Tax $19.98Shipping and Handling. $10.95Order Total. $30.93

Dear Customer Service:I received my replacement tree about a week or ten days ago. This one is approximately 4ft tall, and I was concerned that it appeared to be dormant this late in June. I put it in water to see what happened. At the same time I noticed there are two distinct leader branches, and the middle leader appears to have been broken off, not cut, leaving a wound on the tree susceptible to insect and disease damage. Now that the tree has been re-hydrated I did a fingernail exam at several locations on the stems, making tiny marks, not wanting to cause further damage. The result is as I suspected:

The tree is dead, not damaged. There is not a trace of live green stem. (Photo attached)

Since it is late in the tree-planting season, and since the delay was due to me being shipped the wrong item the first time, I am once again asking for a refund. Please send instructions for getting my money back.

Review about: 3 In One Cherry Tree.

Review #872859 is a subjective opinion of a user.

Price Affordability
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
Value for money
Customer service
Product or Service Quality
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

Had an Experience with Gardeners Collection?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

TRUGREEN IS SUPER TRUE UGLY, that RUINED MY TRUE LAWN Trugreen "After I hired Scott's/TruGreen Lawn Service for DE-WEEDING, my lawn went from needing a Deweed care to one of the worst looking lawns in my community. I was so upset..." Read more DO NOT GET STONEMAKERS! Big mistake! Stonemakers "We had a patio installed and after one winter it looked terrible. The color has faded completely, the concrete itself is chipping and the sitting walls have white leaking down..." Read more Trugreen - Another Lawn Destroyed Trugreen "...They promised they would kill the weeds and get and keep my lawn green and beautiful. In actuality, what they did was kill all of my grass and..." Read more Trugreen ruined my yard! And accepts no responsibility, and no refund.... Trugreen "In 18 months time they burned up my yard the first year, I suffered the embarrassment of a dirt front yard for the whole summer 2015. They came back in..." Read more Rhinoshield cases are defective junk Rhinoshield "Not only are the cases defective junk when they don't arrive broken they don't work effectively and are made like complete junk. The bumper cases are loose and flimsy and..." Read more Amtrak - Horrible customer service and dangerous employee behavior Amtrak "In an attempt to go on what started as a simple family trip from Chicago to St Louis round trip , I was treated horribly and had a nightmare of..." Read more IMHO - I Can See Why Sears Won't Be Around Much Longer Sears "Went to purchase the Amazon Tap Alexa at Sear's.com. After adding the product to the "Cart", a different product was reflected thereat : Naxa NX 319 Portable CD Player with..." Read more Honeywell - Purchaced two defective fan control boards Honeywell "Its been almost two weeks on a friends mothers furnace. Lightning had hit a pole near the home and fried everything electronic in the house including the furnace transformer, fan..." Read more