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1.3 Based on 41 reviews
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I ordered and paid for four cherry hedges and only received three. They looked like dead twigs when I opened the box. Two of them never even grew a leaf. One has a few leaves but, not fast growing like they claim. Sent an email and it bounced back at me. Called the customer service number it was disconnected. Went to the web site and it is no longer available. If there was a way to get my money back is would. I do not recommend anyone... Read more

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I ordered the cherry bushes, and they came, supposedly dormant. After soaking and planting 3 mknths ago, they are still dried up sticks. Can't get through to the lhone number listed on inventory. Totally feeling ripped off.

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Gardeners Collection - Order recevied NG
1 of 2

i received a box with dead branches, no packing slip, no invoice, nothing. i emailed the company with my complaint and pictures of the dead items i received. i even got a read receipt from outlook saying the opened my email. after one week they still did not respond to my complaint, i contacted discover card. discover card is in process of disputing charge and reversing the charges this company is a total rip off. poor customer services. over... Read more

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I ordered the mini-cherry and mini-blueberry bushes. The blueberry plants arrived in plastic bags with moist soil packed around the roots. I planted them and so far they seem to be growing, but too soon to tell. On the same order, I ordered 5 mini-cherry bushes. They could have been totally wrong, but I'll never know because they were just dried out twigs wrapped in newspaper that looked like maybe at one time had been damp. No soil around... Read more

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I ordered 4 Hummingbird Vines, and got 6 Lavender plants. I spent $34.90. They arrived and I planted them right away, they really looked like dead twigs. After 2 weeks of nothing, I called the company, got the same lady, it sounds like, disinterested and not at all apologetic. She said they would send me a new order. Got that about 3 weeks later and they were the same dead twigs. Tried to call today to tell them I wanted a refund, now the... Read more

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Bought from them too, Plants are dead when they arrived. I complaint and they said they sent a replacement - never arrived. Called Customer service and they said I will get the refund but no refund has processed. It sucks - I like to plant. Bought from them too, Plants are dead when they arrived. I complaint and they said they sent a replacement - never arrived. Called Customer service and they said I... Read more

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As of todays date 7/24/16. I have not heard from or been able to reach anyone. Problem still not resolved.

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Ordered trees and roses. Didn't arrive on time according to their ship schedule. Called them and they said by coincidence the order had just shipped. Upon arrival I first opened an apple tree that was listed as 5' tall it was 18" with no roots (dry and dead) all other plants where also dry and dead. Called and reported my dead plants they said they will reship no charge. They did and once again they arrived dry and dead. This must be scam I like... Read more

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I ordered 2 cherry shrubs with a buy 2 get 2 free. My order was a month late and to this day they have not even grown 1 leaf, they still look like the dead twigs I received "this was back in May". I can not get ahold of customer service and when I try to go to the website I get a notice that says " I have to fix my internet connection" I just don't get it. I want my order replaced with live plants, not the twigs. It also really upsets me that I... Read more

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Wasted money wasted garden space. Almost nothing grew and the little that dis were completely different plants than I had ordered and we're just flowers not vegetables!!!!!

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